Privacy Policy – DOE SRL

This Privacy Policy explains how DOE SRL, operating under the brand name DOE, collects, uses, and protects your personal information when you visit https://godoego.com or make a purchase from our online store.

1. Who We Are

Company Name: DOE SRL

Brand Name: DOE

Registered Address: Via Monte Napoleone 8 20121 Milan (MI), Italy

Email: admin@doebrand.it

Website: https://godoego.com

DOE SRL is the data controller responsible for processing your personal information.

2. Information We Collect

A. Information You Provide

Name and surname
Email address
Billing and shipping address
Phone number (optional)
Order details
Account login details (if you create an account)
Messages sent through contact forms

B. Automatically Collected Data

IP address
Browser type and device information
Pages visited
Cookies and tracking data

C. Payment Information

Payments are handled by secure third‑party payment processors. We do not store your credit card details.

3. How We Use Your Information

We use your data to:

Process and deliver orders
Provide customer support
Send order confirmations and updates
Improve website performance
Prevent fraud and ensure security
Comply with legal and tax obligations

We do not sell your personal information.

4. Who We Share Your Data With

We only share your data with trusted third parties necessary to operate our business, such as:

Payment processors (to process your payment)
Order fulfillment partners (to produce and ship your order)
Technical and security providers (to host and protect our website)
Professional service providers (legal, accounting, compliance)

These partners receive only the information required to perform their services.

We do not disclose the names of our service providers unless legally required.

5. Cookies

We use cookies to:

Enable cart and checkout functionality
Remember your preferences
Improve website performance
Analyze traffic

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

Order information: kept for 7–10 years (legal requirement)
User accounts: kept until you request deletion
Analytics data: kept for a limited period
Cookies: expire automatically based on type

7. Your Rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Request a copy of your data
Withdraw consent

To exercise your rights, contact: admin@doebrand.it

8. Data Security

We protect your data using:

SSL encryption
Secure payment gateways
Industry‑standard security measures
Restricted access to personal data

9. Children’s Privacy

We do not knowingly collect data from individuals under 16 years old.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact Information

DOE SRL Via Monte Napoleone 8 20121 Milan (MI), Italy Email: admin@doebrand.it